Duncan Solutions announced that Gary Smith, its long-time Citation Management division President, stepped down effective March 1. He was succeeded by Jason Johnston, who previously served as the division’s West Coast Regional Vice President.
Smith will remain with Duncan as Senior Advisor. The 14-year executive will remain a resource to Citation Management and all of Duncan, the company said. Under his leadership, the division grew to more than six times its original size.
“We have been fortunate to have Gary’s leadership,” said President and CEO Mike Nickolaus. “He has spearheaded our operations, technology and systems efforts, and has grown Citation Management from a niche collections agency into a leader in parking ticket processing and collections services. I’m delighted with how closely Gary and Jason are working to ensure a smooth transition of responsibilities, and I’m glad Gary will remain an asset for us.”
Johnston joined the company in May 2011 as West Coast Regional Vice President, overseeing operations and technology projects that have helped increase efficiency and improve service delivery to clients. Before joining Duncan, he was an Operations Manager and executive for Central Parking System.
“Jason has a long track record of leadership and innovation in the parking management industry, and he has added valuable experience to our team,” Nickolaus said. “His promotion … will allow for the continuation of a long tradition of outstanding achievements established by Gary Smith.”
(Source: Duncan Solutions)
