Indianapolis to Help Modernize Parking Operations

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Indianapolis to Help Modernize Parking Operations

For the third consecutive year, the city of Indianapolis has seen an increase in revenue as a result of selecting ParkIndy, a public-private partnership between the city and Xerox, to modernize its “outdated” coin-operated parking meters.
The city has collected $2.7 million more in parking meter revenue and reinvested more than $12 million in infrastructure improvements – including sidewalk and road and bridge enhancements – since shifting meter operations to ParkIndy in 2010.
The Xerox press release also says that as one of the first U.S. cities where all meter payments can be made by credit card or phone, Indianapolis has seen substantial growth in the number of motorists choosing ParkIndy’s payment methods:
More than 70% of meter payments were made by credit card – a 10% increase over 2012.
Currently, 14% of total meter payments are submitted via pay-by-phone or smartphone app.
About 80% of the improved net revenue results from Xerox’s management and analytics capabilities, including “predictive algorithms to optimize operations,” the press release states. Just 20% of the revenue improvement is due to rate increases and changes to hours of operation.
“Before overhauling its public parking system, Indianapolis was challenged with increasing operational costs due to low turnover of 3,600 parking spaces and outdated meters and payment options,” said David Cummins, Senior Vice President and Managing Director of Xerox Transportation and Government.
“ParkIndy has modernized parking technology not only to simplify operations, but to make parking easier for customers and to increase business for local merchants as well,” he said.
The technology also supports sustainability efforts, because the meters require lower maintenance, reduce vehicle-congestion emissions and use solar power instead of batteries. The press release adds that wireless connectivity makes it easier to identify and repair damaged or faulty meters, lowering the carbon footprint of maintenance workers.
Xerox has successfully implemented, managed and operated intelligent parking management systems for more than 25 U.S. cities over the past 25 years.
[Source: Xerox]
Article contributed by the Parking PT team.
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