PIE “Technology Camp’ Makes it Simple


PIE “Technology Camp’ Makes it Simple

 Merriam-Webster defines technology as “the use of science in industry, engineering, etc., to invent useful things or to solve problems.” 
Today, many in the parking industry would define technology as “that stuff I don’t fully understand, yet I am being told
I need, components and software that cost too much, and never work as the sales guy said
they would.”
Not a day goes by without some form of technology influencing our personal and professional behavior. It can be subtle, such as thermostats that detect the number of people in a conference room and adjust the HVAC accordingly. Or it can be more pronounced, as when using dynamic GPS to find a location and an appropriate route. 
Those who attend this year’s Parking Industry Exhibition (PIE 2016) have a role in the parking and transportation industry. 
This could be in the form of a business process diagnostician: one who examines a current operation and suggests improvements
via modifying business practices and/or implementing technology.
It could be in the form of a supplier: developing products to address identified needs and/or improve operational and
consumer behaviors. 
It could be in the form of an implementation specialist: one who installs and supports the product in the field. It could be in the form of a post-installation entity, providing training and auditing of an implemented product to the owner. 
Most important, it could be in the form of an owner: one who first must acknowledge a need; determine the financial and practical values of a proposed solution; and then have a long-term palpable dependence on the performance of the associated technology. 
The Technology session at PIE 2016 will delve into these roles and how they have interdependence. We will discuss several types of technologies, their applications and potential improvements. 
As with any significant implementation of new products and processes, there will be unintended consequences that you need to consider. These could include the development of new policies and procedures, retraining of staff and/or the hiring of new staff, greater dependency on the solution vendor, and adjustments to overall cost of ownership.
The sessions are designed for a traditional classroom environment with subject matter presentations with the expectation of open dialog and discussion. We will include examples associated with each item.
This is not a marketing presentation focused on any one brand but rather to illustrate initial analysis, practices, expectations, planning and operations that lend themselves to successful and effective technological implementations. 
Active participation is encouraged, and testimonials/“war stories” are welcome.
Tom Wunk is VP of PARCS Solutions at T2 Systems. Contact him at twunk@t2systems.com.
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Tom Wunk
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