authenic concern

My experiences recently have convinced me more than ever of the value of face-to-face meetings. But as I reflected more deeply on why I believe

I was speaking with a colleague the other day and he was describing one of his managers as someone who always walked into the office with

I’ll admit I’m scared. I’m scared because artificial intelligence (AI) is predicted to take over and change the world in profound and perverse ways. In

Building a great company, or a great parking operation, is hard. The thing that makes it so hard is also the thing that makes it

A couple months ago, at the last show of the season, a parking colleague found me at our booth and asked me with a very serious

Early in the year is always a great time to reflect on past successes (and failures) and look ahead to a year that stretches out

I’m spending a lot more time these days thinking about ways to keep organizations growing. However, it’s not just revenue that’s on my mind. As

I have a colleague who has produced more than 200 podcasts, and a couple years ago I was honored to participate in Episode 130. His format

Recently, I took my leadership team offsite to celebrate our success and do some long-range strategic planning.  The industry is changing quickly, and it is

I learned something about myself, our company, and this industry simultaneously the other day and it took one long and deliberate interview process to bring it

This industry is changing at a breathtaking pace, no question. I feel fortunate to have participated in two digital transformations as an entrepreneur and business