Parking Predictions: Consolidation, Innovation, and Collaboration Predicting the future can be a tricky business. If you don’t believe me, watch your weather every night
The Melody of Your Business I love music. One of the things I appreciate most about it is that it gives me a way
The Hard Way Makes for Good Outcomes My son graduated from Purdue University this past May, and Mung Chiang, President of the University, delivered the
I first met John Van Horn not long after I joined Parker Technology, and it was clear from the beginning that John had a big
I’ve been interacting with a CEO coach for about a year, mostly through monthly group events, each with a six-session season or theme. The theme
I took my family on an awesome vacation to Puerto Rico over the holidays, and along the way I was reminded about the value of leadership,
February is the month of love, with Valentine’s Day and all, so in honor of that, I thought I would share eight things I
Lately, I’ve been thinking a lot about motivation and inspiration and how, as I grow as a leader and as our company grows, effective
Brian Wolff The pilot stepped out of the cockpit to oversee preparations for our flight as the crew loaded and unloaded food and beverages.
Brian Wolff It’s hard to know everything. In fact, I’ll go out on a limb to say it’s impossible to know everything. Especially about yourself.
September, 2023 Brian Wolff Our long search has finally ended. We have been looking for an individual to own the training role for more
My experiences recently have convinced me more than ever of the value of face-to-face meetings. But as I reflected more deeply on why I believe
I was speaking with a colleague the other day and he was describing one of his managers as someone who always walked into the office with
I’ll admit I’m scared. I’m scared because artificial intelligence (AI) is predicted to take over and change the world in profound and perverse ways. In
I’ve been thinking about the parking ecosystem, lately, and the key elements that make our community thrive. Much like the world at large, ecosystems are
Building a great company, or a great parking operation, is hard. The thing that makes it so hard is also the thing that makes it
A couple months ago, at the last show of the season, a parking colleague found me at our booth and asked me with a very serious
Early in the year is always a great time to reflect on past successes (and failures) and look ahead to a year that stretches out
I’m spending a lot more time these days thinking about ways to keep organizations growing. However, it’s not just revenue that’s on my mind. As
I have a colleague who has produced more than 200 podcasts, and a couple years ago I was honored to participate in Episode 130. His format
Recently, I took my leadership team offsite to celebrate our success and do some long-range strategic planning. The industry is changing quickly, and it is
I learned something about myself, our company, and this industry simultaneously the other day and it took one long and deliberate interview process to bring it
This industry is changing at a breathtaking pace, no question. I feel fortunate to have participated in two digital transformations as an entrepreneur and business
It feels like people are more stressed and less patient than ever before. And as parking professionals, we are on the blunt end of that
Jill and I just finished the last episode of “Yellowstone,” and we’re hooked! I think my brother-in-law, Justin, said it best as he described what
I hated change when I was a little boy. When you meet my mom and you ask her about me, I guarantee one of the first
Last month I had the opportunity to talk with the “Guru” of the Houston Galleria Mall Parking. We were having a nice chat about his
They say bad things happen in threes, and for those of you who have read my columns, you know that 2021 was rough on a
Last month, I hinted at a growing movement of parking professionals that want to turn the tide on the industry’s history of being maligned and
A funny thing happened several weeks ago. Not funny haha, but ironic. An LA Times business columnist wrote a story about an attorney who declined to
Wow, for all its twists and turns, this past year went fast! The last sentence in my December 2020 prediction column was “I can’t wait
This month I’m going deep about our relationships, both good and bad, and how many times, problems in relationships have nothing to do with the
Wow! What a difference six months can make. This month, my aim is to express tremendous gratitude for where my family and I are today,
We moved Parker World Headquarters across town last week, and while I wouldn’t wish moving on my worst enemy, this time was different. We hired
I have a big idea tumbling around my head, but I’ll admit, getting it onto paper this month has been a real struggle. The big idea
It’s a funny thing, how adversity can be a crucible to help individuals and businesses metamorphose themselves into something bigger, better, stronger. The stories are
I don’t know about you, but now that I’ve been vaccinated, I’m eager to return to normalcy on several fronts. Namely, these three things: sporting events,
A couple months ago, I shared how sick my dad was and how the time was near. That day came at the end of March. It’s
For the 25th anniversary of Parking Today, I want to spend my time talking about the concept of staying power, and my perspective on what
My father is dying. He has stage-four dementia and hospice has been called in to help my brave mother manage his final days with us.
As a leader, it’s tough to always know what is the right thing to do or say. In fact, I can think of many lost
I’ve never done a prediction article before, but then again, I’ve never steered a company through a global pandemic before, either. My aim is to
It’s been more than a year since JVH asked me to contribute to this Authentic Concern column, and as I look back on 2020 and
For more than a year, I have been writing about the power of Authentic Concern. I’ve deemed it the key ingredient in delivering an excellent
Last month I reintroduced you to fourth grade math (sorry!) and the transitive property where if a=b and b=c, then a=c. Of course, I wasn’t
This month, I’m thinking about trust, and the role it plays in our daily business and personal lives. Our industry’s ability to thrive in these
I had a beer today with a man I’ve known for less than four months. Though our collaboration has been short-lived, Gary Chenault is quickly becoming
It has been 11 agonizing weeks since the country went into full lockdown, and while we certainly see signs of positive change, it’s clear we’re
Don’t get me wrong, it’s bad…really bad. But it has been bad before, and if I know one thing for sure, it is that the
At this writing, COVID-19 has been ravaging the world and our industry for the better part of 3 months, and when you read this, the
We’re all familiar with carbon monoxide and how dangerous it is to our health. In fact, best practice is to install at least one CO
I’ve been thinking a lot about friction for some time now, and while the entire parking world has become obsessed with the search for a
I’ve been thinking a lot about the future and where we’re headed, not just as a CEO, but also as a consumer. It seems like
A few months ago, I wrote about the concept of “who does it best?” and how your customers aren’t comparing you to the experience they have
This month, JVH asked me to write a column with the prompt “Merry Christmas,” so I thought I would share a Christmas tradition that started
Some 20 years ago, when I had more hair and much less wisdom, I had the great privilege of going to work for one of
Last month, I wrote about how “thought, word, deed” and the alignment of all three lead to a great customer experience when paired with “authentic
About 20 years ago, I worked for a gentleman that left an indelible mark on me, despite our short time together. This guy was your
