• Contact
  • Advertise with Us
  • Magazines
Writy.
  • Home
  • Park News
  • Buyer’s Guide
  • PIE Event Home
    • PIE 2026 Event
    • PIE 2025 Event
      • PIE25 Attendee Registration and Travel Details
      • PIE25 Agenda and Content Details
      • PIE25 Exhibitor & Sponsor Partnerships
      • PIE25 ParkFlix Film Festivial
      • Contact PIE25
  • Segments
    • Higher Education
    • Municipal
    • Airport
    • Valet
    • Medical
    • Events
    • Commercial
    • Retail
    • Hospitality
  • Technologies
    • Gated
    • Ungated
    • Enforcement
    • Payments
    • Permits
    • Vehicle Detection
    • Wayfinding and Occupancy
    • Curb Management
    • Valet
    • Events
    • EV Charging
    • Analytics
    • Consumables
    • Lighting
  • Suppliers
    • Private Operators
    • Consultants
    • Engineers
    • Architects
    • Financial
    • Insurance
    • Mergers and Acquisitions
  • Industry Resources
    • Advertise with Us
    • Magazines
    • Industry Events
    • Dealers, Installers & Suppliers – Listings
    • Industry News
    • Parking Jobs Network & RFP/RFQ’s
    • Associations
    • Podcast Network
    • Next Level – Webinar
    • Subscribe to Parking Today
    • Contact
No Result
View All Result
Writy.
  • Home
  • Park News
  • Buyer’s Guide
  • PIE Event Home
    • PIE 2026 Event
    • PIE 2025 Event
      • PIE25 Attendee Registration and Travel Details
      • PIE25 Agenda and Content Details
      • PIE25 Exhibitor & Sponsor Partnerships
      • PIE25 ParkFlix Film Festivial
      • Contact PIE25
  • Segments
    • Higher Education
    • Municipal
    • Airport
    • Valet
    • Medical
    • Events
    • Commercial
    • Retail
    • Hospitality
  • Technologies
    • Gated
    • Ungated
    • Enforcement
    • Payments
    • Permits
    • Vehicle Detection
    • Wayfinding and Occupancy
    • Curb Management
    • Valet
    • Events
    • EV Charging
    • Analytics
    • Consumables
    • Lighting
  • Suppliers
    • Private Operators
    • Consultants
    • Engineers
    • Architects
    • Financial
    • Insurance
    • Mergers and Acquisitions
  • Industry Resources
    • Advertise with Us
    • Magazines
    • Industry Events
    • Dealers, Installers & Suppliers – Listings
    • Industry News
    • Parking Jobs Network & RFP/RFQ’s
    • Associations
    • Podcast Network
    • Next Level – Webinar
    • Subscribe to Parking Today
    • Contact
No Result
View All Result
Writy.
No Result
View All Result

The Debate Goes On: Are Gates Still Needed?

by parkingtodaystaff
April 2, 2024
in Gated

 

The debate over gated or ungated continues. Certainly, there are advantages and disadvantages to both approaches. When a ticket has to be pulled to open a gate, gated facilities seem to represent the parking of old. If you think this is an overstatement, just ask a Gen X or Gen Z driver what they think. You will likely get an earful. That is because they are used to ease, convenience, and being able to conduct most life activities (other than eating) with a smart phone or an app.  

You might also like

Guarding the Gate

Guarding the Gate

January 2, 2025
Denver Upgrades in a Flash

Denver Upgrades in a Flash

November 13, 2024

 

From the perspective of the owner or operator, gateless means lower capital expenditure at onset, and lower operational costs (no mechanical failures and less personnel needed). For the driver, gateless means frictionless entry and exit. Delays at entry and exit are frustrating. Ever been halfway up a helix waiting for someone struggling to pay so the gate will go up? There is also credibility to the argument that gateless will improve revenue as most parkers will purchase for more time than they anticipate needing.

 

Gated usually means higher compliance with the rules of the facility regarding reserved spaces, monthly parker spaces and payment. 

 

In an ungated facility, collections improve because most customers will pay for more time than they need and those who do not pay will receive an invoice. Further, technology allows operators to be notified when a scofflaw enters the facility. Many platforms are offering the ability to extend sessions remotely, providing text messages when the session ends, and a multitude of post validation/VIP features. Gates are great to ensure payment (except when the gate malfunctions and everyone goes home free). Many operators are also adding LPR cameras which are linked to payment options that open a gate as you approach, without the need to interact with the gating system.

 

The negatives noted about gateless have been less data, more effort for staff to protect reserved parking, potential for customer fraud, and more education required.

 

Wherever there is a problem, there are solutions. Technology is now available to meet customer expectations and to improve the parking experience in either gated or ungated facilities.

 

Some of the newest technologies provide:

  • ­­­Virtual permitting.
  • ­Post validation offerings.
  • Ability to add time remotely.
  • Ability to make reservations.
  • Option to set or change rates easily through the backend by the operator.
  • More affordable wayfinding solutions.
  • VIP areas can be protected gates and a gate kit.
  • Robust backend data gathering and reporting.
  • Backend systems can provide revenue control without the need for loops and construction.
  • Ability to send invoices using LPR cameras and license plate look up.
  • Automated notice of violations to enforcement staff upon entry to facility.
  • Multiple payment options.
  • App and app-less permissions.
  • Platforms that provide endless possibilities for monthly parkers.
  • Advertising of other businesses to patrons on the payment platform.
  • Remote customer service access without the expense of an intercom or using existing intercoms.

 

The choice is for the individual owner or operator. When exploring technology, you can select the best in class for each solution. Insist on open APIs and integrations so that you can deliver the best customer experience possible. 

 

We are creatures of habit and will usually park in the same location until it feels unsafe, inconvenient, or unwelcome. For those of us in the industry, sometimes we forget that the parking facility is not the ultimate destination. In order to attract and retain customers it’s all about SCW- safety, convenience, and feeling welcome.

 

Scott Petri, President, Mobility Parking Advisors, LLC can be reached at Scott@Mobilityparkingadvisors.com

Tags: Gated

parkingtodaystaff

Related Stories

Guarding the Gate

Guarding the Gate

by parkingtodaystaff
January 2, 2025

A parking operator uses strategic signage to protect patrons and limit liability. By Mark Pratt Liability in a parking facility...

Denver Upgrades in a Flash

Denver Upgrades in a Flash

by parkingtodaystaff
November 13, 2024

Denver International Airport completely revamps its gated parking equipment in only three weeks   By Jay Landers   Among the...

The Keys to Success in Airport Parking

The Keys to Success in Airport Parking

by parkingtodaystaff
November 1, 2024

By evaluating certain key performance indicators, airports can maximize parking efficiency and revenues while improving the air travel experience

PHASE 1, Finished

PHASE 1, Finished

by parkingtodaystaff
November 1, 2024

The first phase of the new 5-level Terminal 1 Parking Plaza at the San Diego International Airport began operations in...

Load More

Recommended

Industry News

June 1, 2021

“Walkable Cities” and Cars Can Coexist

July 1, 2023

Related Articles

How PIE25 Delivered Big on Connection, Community, and Opportunity 
PIE

How PIE25 Delivered Big on Connection, Community, and Opportunity 

April 11, 2025
Unlocking the Power of Parking Data: How Guidance Systems Drive Smarter Operations
Analytics

Unlocking the Power of Parking Data: How Guidance Systems Drive Smarter Operations

April 17, 2025
Artificial Intelligence and Parking: What the Public Thinks — And Why It Matters
Main

Rewriting the Parking Narrative: Jobs, Innovation, and Public Perception

May 1, 2025
Not Just a Garage but a Landmark
Airport

Not Just a Garage but a Landmark

May 1, 2025
Raising the Bar for Enforcement Professionals
Airport

Raising the Bar for Enforcement Professionals

May 1, 2025
Industry News … March 2025
Industry News

Industry News … May 2025

May 1, 2025
No Result
View All Result
Parking Today

Navigate Site

  • Advertise with Us
  • Contact
  • Privacy Policy

Follow Us

No Result
View All Result
  • Home
  • Industry News
  • Magazines
  • Buyer’s Guide
  • PIE25 Event Home
    • PIE25 Event Home
    • Attendee Registration and Travel Details
    • Content Details
    • Exhibitor & Sponsor Partnerships
    • ParkFlix Film Festival
    • Speaker Applications
  • Segments
    • Higher Education
    • Municipal
    • Airport
    • Events
    • Valet
    • Medical
    • Commercial
    • Retail
    • Hospitality
  • Technologies
    • Gated
    • Ungated
    • Enforcement
    • Payments
    • Permits
    • Vehicle Detection
    • Wayfinding and Occupancy
    • Curb Management
    • Valet
    • Events
    • EV Charging
    • Analytics
    • Consumables
    • Lighting
  • Suppliers
    • Private Operators
    • Consultants
    • Engineers
    • Architects
    • Financial
    • Insurance
    • Mergers and Acquisitions
  • About Us
    • Industry Events
    • Parking Jobs Network & RFP/RFQ’s
    • Podcast Network
    • Next Level – Webinar
    • Contact
    • Advertise with Us
    • Subscribe to Parking Today

Skip to content
Open toolbar Accessibility Tools

Accessibility Tools

  • Increase TextIncrease Text
  • Decrease TextDecrease Text
  • GrayscaleGrayscale
  • High ContrastHigh Contrast
  • Negative ContrastNegative Contrast
  • Light BackgroundLight Background
  • Links UnderlineLinks Underline
  • Readable FontReadable Font
  • Reset Reset