Editor's note: This story is a condensed version of a feature article by Scott Petri that will appear in the February print edition of Parking Today.
Selecting the right approach to parking technology procurement begins with a well-crafted request for proposal (RFP). A thoughtful RFP ensures technology aligns with organizational goals, meets quality standards, and integrates seamlessly into existing infrastructure. The process also requires deciding between two procurement strategies: relying on a single vendor or engaging multiple best-in-class providers.
Setting Clear RFP Goals
An effective RFP should:
- Deliver high-quality, reliable solutions.
- Attract competitive proposals.
- Streamline the procurement process to reduce confusion.
- Simplify installation and integration.
- Ensure seamless data migration.
- Provide post-implementation flexibility and control.
Single Vendor: One Throat to Choke
The “one throat to choke” strategy consolidates responsibility with a single vendor, offering simplified communication, reduced finger-pointing, and less staff involvement. However, it comes with trade-offs:
- Limited oversight of subcontractors.
- Challenges in integrating best-in-class solutions.
- Higher dependency on one vendor, potentially increasing costs and disruption during transitions.
While this approach simplifies procurement, it may sacrifice flexibility and cost efficiency. Complex RFPs can also deter subcontractor participation, reducing the pool of high-quality options.
Best-in-Class: Customization and Control
The best-in-class strategy selects specialized vendors for each component, providing greater control, flexibility, and the ability to upgrade or replace parts independently. This approach fosters competition and innovation while deepening organizational knowledge of available technologies.
Drawbacks include increased management complexity, longer timelines, and the potential for vendor conflicts. To mitigate these issues, organizations may benefit from experienced consultants or project managers to oversee coordination and implementation.
Choosing the Right Strategy
The decision depends on organizational priorities:
- Choose a single vendor for simplicity, speed, and centralized accountability.
- Opt for best-in-class solutions if quality, customization, and long-term performance are critical.
By balancing control and convenience, decision-makers can navigate the RFP process to minimize risk, maximize value, and achieve their technology goals.
Scott Petri is the president of Mobility & Parking Advisors, LLC. He can be reached at scott@mobilityparkingadvisors.com.
