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Guest Experience Doesn’t Start in the Lot: It Starts in Their Inbox

ADVERTORIAL by Kyle Lugt We’ve all been there. You’re invited to a campus event, a conference, or a doctor’s appointment, and just as you’re leaving the house, you realize: “Wait… where do I park?” In that moment, a guest’s experience pivots from excitement to anxiety. And the irony? Parking might only take up five minutes […]

Not Just a Garage but a Landmark

The Kansas City International Airport parking garage combines cutting-edge design, sustainability, and passenger convenience with a stunning ventilated glass façade. By Bill Smith When most people think of parking, they don’t think of architectural excellence. Typically, parking garages are viewed as boring, utilitarian structures rather than striking architectural examples. But boring and merely functional wouldn’t […]

Making Parking Smarter with Seamless Data Standards

Adopting a common data framework can simplify integrations, improve management, increase compliance, and enhance user experiences in parking and curbside operations. By Jacob Larson In today’s fast-moving technological environment, businesses, cities, and service providers rely on seamless integrations to manage growing data sources, expand operations, and enhance customer experiences. However, without a shared framework for […]

Raising the Bar for Enforcement Professionals

IPMI’s PECP credential equips frontline staff with skills, confidence, and industry recognition. By Jay Landers Last November, the International Parking & Mobility Institute (IPMI) announced the launch of its new Parking Enforcement & Compliance Professional (PECP) micro-credential. Since then, the PECP has quickly emerged as a key professional development tool for frontline parking enforcement and […]

Parking Playbook: Oregon’s Guide to Smarter Spaces

Oregon’s new “Parking Management Jump Start Guide” helps cities of all sizes navigate the complexities of parking management with real-world case studies and practical tools. By Evan Manvel In October 2024, the Oregon Department of Land Conservation and Development (DLCD) — the state’s land use planning agency — published the “Parking Management Jump Start Guide,” […]

PCI 500 Fitness Challenge Boosts Workplace Wellness

PCI’s annual fitness challenge fosters teamwork, wellness, and company-wide engagement through friendly competition. By Zoe Robinette and John Groden In May 2025, Parking Concepts, Inc. (PCI) invites its employees to lace up their shoes and prepare for the 7th Annual PCI 500 Fitness Challenge. Teams from coast to coast will come together in friendly rivalry, […]

People Compliance: Trust but Verify

By Colleen Gallion “Colleen, I need you to fire them!” is not my favorite way to start a day. However, it seemed that the company’s owner felt this was urgent.  “What happened?” I asked. I’m expecting to hear about someone punching a co-worker, stealing money from the company, or showing up to work under the […]

Stats and Spots: The Surprising Numbers Behind Parking and Mobility

By Katherine Beaty I recently attended a class about thinking beyond patterns in data, and it got me wondering about statistics. Now, I know what you’re thinking: “Oh great, numbers. Wake me up when the pie charts start attacking.” But hear me out! Statistics aren’t just a bunch of random figures meant to confuse you. […]

Rewriting the Parking Narrative: Jobs, Innovation, and Public Perception

By Jade Neville The parking sector plays a critical role in urban mobility, yet it remains an industry often misunderstood by the public. Many people only think about parking when they receive a fine or struggle to find a space, creating a perception that can overshadow the broader purpose of the industry. This public perception […]

We Need to Talk: AI is Writing Your Content, and It Shows

By Julianne Wilhelm If you spend any time on LinkedIn, you’ve probably noticed a shift in the way people write their posts. They’re suddenly filled with emojis, bolded phrases, and more bullet points than a PowerPoint presentation. It’s as if a single voice has taken over our feeds. And that voice? It’s ChatGPT. Content generated […]
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