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Guarding the Gate

January 2, 2025

A parking operator uses strategic signage to protect patrons and limit liability. By Mark Pratt Liability in a parking facility is front of mind for any operator. Gate arms, in particular, can pose liability concerns, even when operators take pains to warn patrons not to walk in the vicinity of operating gates. However, proper signage, […]

Parking Forward

January 2, 2025

With proper knowledge, experience, and creativity, designers and contractors  can create parking buildings that become celebrated additions to any community. By Fernando Sanchez Parking buildings are not “one-size-fits-all” facilities. Rather, they are highly functional and are feet-and-inches driven. In fact, their efficiency greatly influences the economics of a project. Typically, little attention is paid to […]

Bridging the Technological Gap: The U.S. Parking Industry vs. Europe

December 27, 2024

Editor’s note: This story is a condensed version of a feature article by Steve Gorski that will appear in the February print edition of Parking Today. The U.S. parking industry lags behind Europe in adopting advanced technologies like license plate recognition (LPR), parking guidance, and mobile payments, resulting in inefficiencies, environmental challenges, and poor user experiences. […]

A Parking Procurement Primer

December 27, 2024

Editor’s note: This story is a condensed version of a feature article by Scott Petri that will appear in the February print edition of Parking Today. Selecting the right approach to parking technology procurement begins with a well-crafted request for proposal (RFP). A thoughtful RFP ensures technology aligns with organizational goals, meets quality standards, and integrates […]

Compensation Counts in Elevating Parking Operations: Why Pay Policies Matter

December 27, 2024

Editor’s note: This story is a condensed version of a feature article by Andrew Sachs that will appear in the February print edition of Parking Today. The parking industry is navigating a transformative era, grappling with shifting mobility patterns, rapid technological adoption, and large-scale corporate consolidations. Yet amid these changes, one critical factor often goes […]

ParkMobile To Settle 2021 Data Breach Lawsuit

December 20, 2024

Smart parking provider ParkMobile will learn in mid-March 2025 if the federal judge adjudicating the class action lawsuit filed against the company in the wake of its 2021 data breach will finalize a proposed $32.8 million settlement of the case. Entitled Baker, et al. v. ParkMobile, LLC, the case involves 7 named plaintiffs and a […]

Friendly Fraud: A Growing Challenge for the Parking Industry

December 13, 2024

Chargebacks are an inevitable part of any business that accepts payments. For those unfamiliar, a chargeback is essentially a demand by a credit card provider for a retailer to reimburse the loss on a fraudulent or disputed transaction. In simpler terms, a customer files a dispute with their card provider, and the payment is reversed. […]

San Antonio Airport Introduces AI-Driven Parking Technology

December 11, 2024

San Antonio International Airport (SAT) recently became the first U.S. airport to implement a parking management system powered by artificial intelligence (AI). Developed and operated by the airport’s parking vendor Metropolis, the technology replaces traditional ticketing and payment methods with a fully automated platform designed to expedite the parking process and offer new features to […]

Supporting Employees During National Stress-Free Family Holidays Month

December 10, 2024

The holiday season, while joyful for many, can also be a time of increased stress and anxiety. For employees in the parking industry, this time of year can bring unique challenges. National Stress-Free Family Holidays Month, observed in December, offers an opportunity for parking companies to focus on their employees’ mental health and well-being during […]

Denver Upgrades in a Flash

November 13, 2024

Denver International Airport completely revamps its gated parking equipment in only three weeks By Jay Landers Among the largest and busiest airports in the United States, the Denver International Airport (DEN), in Denver, Colorado, requires a smoothly functioning parking process to ensure the timely comings and goings of the tens of thousands of […]

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