I can’t believe I actually disagree with Mark, sort of…
First the setup – Woman has a restaurant in Pittsburgh and she tries to deliver goods to her store but is constantly getting ticketed while unloading. There is a small alley behind the store and it has limited loading areas and no parking signs. “No one told her parking would be such a nightmare, said Franklin”……..”I want to see them give me some loading space,” she said. “How are we supposed to survive as a business without that?”……..”No Parking” and “15-minute Loading Zone” signs line the narrow alleyway………” Read the entire story here
Mark’s Comment: Her business has racked up over $3,000 in tickets in just 3 months. Does nobody think ahead about how they are going to deal with certain operational issues, seems like if she would have simply read the signs or talked to one of the other businesses on the block she would have known what the deal was?
My rebuttal: OK agreed she may not be the best at problem solving there in the land of the origin of the Ohio, great football, and home of Marcy, but she can cook damn good fried chicken. I believe that she actually contacted all the folks she mentioned, and there is a problem with deliveries on this street. It would seem to me that a reactive city government would be able to go down, take a look, and work out a way to solve this problem in a way that didn’t cost “Big Mama” three grand a month. My guess is that they will, now, after the local paper got wind of it. Although she would probably do better sending the mayor a couple of plates of Chicken and Pulled Pork with a side of greens. If all else fails, bribe.
This is typical of bureaucracies. One office passes it off to another, and everyone is too busy to really look at and fix a citizen’s problem. PPA didn’t have a record…Police couldn’t be reached…etc.
What all towns need are ombudsmen who know just what to do and when someone calls, can send the problem to the right office and then follow up to be sure someone does something.
All that having been said – maybe this great cook needs a good business manager.