Have you ever had a boss who typically barked orders and then got frustrated when the results didn’t magically appear? We believe one, fundamental principle may be missing in this communications style: he’s likely forgotten he’s leading adults.
As adults, we don’t usually like to be told what to do. No matter how big or small the ask, employees will decide for themselves whether or not a) they will actually do it and b) the degree of effort they’ll put into completing it. There’s a leadership theory that demonstrates the ratio between quality of results and the degree of individual effort. It illustrates well that those individuals who receive direction only will choose to basically, just show up. They’ll exert the minimum amount of effort needed to complete the task and move on, not super concerned about their performance, or lack thereof.
On the other side of the coin, those leaders who figure out how to both align work with skill set and the best way to involve each individual to go above and beyond to reach that common goal, usually see the results they originally envisioned. The first part is pretty straightforward: recruiters help hire people, accountants manage the finances, sales brings in new business, etc. The second part is a bit more tricky. It involves the leader truly understanding each personality, modifying his own communications style to be heard in equal measure around the table.
If you want to learn more how to be that leader, in terms of influencing others to achieve your objectives, then join me for a lively discussion at this year’s PIE Show and Exhibition on March 13th where you’re learn a bit more about your own personal style and as importantly, how to read others’ profiles to best be heard, everytime.
Colleen M. Niese
Principal, Marlyn Group