Airport

Guest Experience Doesn’t Start in the Lot: It Starts in Their Inbox

May 20, 2025

ADVERTORIAL by Kyle Lugt We’ve all been there. You’re invited to a campus event, a conference, or a doctor’s appointment, and just as you’re leaving the house, you realize: “Wait… where do I park?” In that moment, a guest’s experience pivots from excitement to anxiety. And the irony? Parking might only take up five minutes […]

Not Just a Garage but a Landmark

May 1, 2025

The Kansas City International Airport parking garage combines cutting-edge design, sustainability, and passenger convenience with a stunning ventilated glass façade. By Bill Smith When most people think of parking, they don’t think of architectural excellence. Typically, parking garages are viewed as boring, utilitarian structures rather than striking architectural examples. But boring and merely functional wouldn’t […]

Making Parking Smarter with Seamless Data Standards

May 1, 2025

Adopting a common data framework can simplify integrations, improve management, increase compliance, and enhance user experiences in parking and curbside operations. By Jacob Larson In today’s fast-moving technological environment, businesses, cities, and service providers rely on seamless integrations to manage growing data sources, expand operations, and enhance customer experiences. However, without a shared framework for […]

Raising the Bar for Enforcement Professionals

May 1, 2025

IPMI’s PECP credential equips frontline staff with skills, confidence, and industry recognition. By Jay Landers Last November, the International Parking & Mobility Institute (IPMI) announced the launch of its new Parking Enforcement & Compliance Professional (PECP) micro-credential. Since then, the PECP has quickly emerged as a key professional development tool for frontline parking enforcement and […]

We Need to Talk: AI is Writing Your Content, and It Shows

May 1, 2025

By Julianne Wilhelm If you spend any time on LinkedIn, you’ve probably noticed a shift in the way people write their posts. They’re suddenly filled with emojis, bolded phrases, and more bullet points than a PowerPoint presentation. It’s as if a single voice has taken over our feeds. And that voice? It’s ChatGPT. Content generated […]

Stormwater Strategies for Sustainable Parking

March 31, 2025

Thoughtful parking lot design and maintenance can minimize stormwater runoff impacts and protect local waterways from harmful pollutants. By Stacy Wilson, Andrew Earles, and Jonathan Jones Proper stormwater management is an important consideration for parking lots and parking structures, from the stages of planning, design, and permitting, through construction, and during the long-term operation and […]

Parking Innovation: Beyond Just Spaces

March 31, 2025

Parking operators have new opportunities to boost revenue with services like protection plans, parcel lockers, car washes, and peer-to-peer car rentals. By Jay Landers To stay competitive and maximize their assets, parking operators have innovative options to add value beyond simply providing a place to park. From offering insurance protection for parked vehicles to integrating […]

‘Silly Little Videos’ Can Take Your Marketing a Long Way

March 31, 2025

By Sofia Kuhn TikTok videos, Instagram Reels, YouTube Shorts — these aren’t just playgrounds for influencers anymore. They’ve become tools businesses are leveraging to make real connections with customers and prospects. As marketers and content consumers, we’ve all enjoyed and experienced the value of what interactive, humanized content can do for a brand. In fact, […]

Maximizing ROI with Parking Guidance Technology

March 19, 2025

By Steve Gorski Parking guidance technology (PGT) is arguably the most important of the parking technologies that have been introduced in recent years. No other technology comes close when it comes to improving the parking experience, and it has the added benefit of providing invaluable utilization data that owners and operators can use to operate […]

Maximizing Parking Revenue with Real-Time Booking and Pricing Insights

March 17, 2025

By Sarah Marks Data has become more than just a record of transactions: It’s a vital resource for making informed decisions and staying ahead of shifting consumer trends. The ability to harness real-time insights from customer booking behavior can significantly enhance parking operations, drive revenue, and improve the customer experience. As airports, parking operators, and […]

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