Valet

Finding Community in Parking: Why Storytelling Matters

Parking is, at its core, a human business. Yes, there are payment platforms, back-office systems, and countless other processes and technologies that make it all work. But all of that exists for one purpose — to enable a human experience. That’s the real goal.

Who Is My Neighbor?

If your strategy for community giving is grounded in what matters deeply to you, your team, and your community, you may discover that caring for your neighbor is an investment with generous returns. Here are some strategies to help you shift from making the obligatory purchases of World’s Finest Chocolate in the breakroom to making the world a better place.

How Artificial Intelligence Is Shaping the Future of Parking 

Across public and private sectors, artificial intelligence is helping operators, cities, and drivers move from guesswork to precision. Here’s how these changes are taking shape and what they mean for the future of parking.

Just One More

As I sit down to write this final column, I’m struck by how much has changed and how much has stayed the same. The industry has evolved immensely, but at its core, parking still comes down to people helping people, and leaders making choices that shape customer experiences for the better, mostly.

Supplier Spotlight: Park Guard

Park Guard is the parking industry’s first true damage-protection insurance, turning what used to be risk into trust, and trust into profit.

Valet Launches Safety-Focused Service in Austin, Texas 

The Austin-based valet and parking service company Next Level Valet recently began operating a valet stand that emphasizes customer safety and responsibility in the city’s historic entertainment district.

Parking Hall of Fame To Honor Visionary Industry Leaders 

The independent, nonprofit Parking Hall of Fame will honor individuals whose standout careers have had a lasting, positive effect on parking and mobility.

Build Your 2026 Health Strategy Like Your Business Plan

As the year winds down, many leaders are deep in planning mode, evaluating key performance indicators (KPIs), forecasting revenue, and setting ambitious growth goals for 2026. But here’s a question worth considering: What if your health strategy received the same level of attention as your business strategy?

Do Not Fall for Every Parking Technology Pitch

As a leader, how do you decide if it’s worth it to embrace a new technology?

Find Your ‘Why’ Before Your Next Trade Show

Trade shows aren’t just another workday in a different city. They’re a chance to pause, be present, and spend time with the people shaping our industry. Before each show begins, we should all ask the simple question, “Why are we here?”

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