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When 6,000 Passengers Need Parking in 4 Hours

Several established best practices can optimize parking operations at cruise ship terminals and provide a positive customer experience that aligns with the premium service passengers expect from their cruise journey.

Top 10 Special Event Parking Challenges: An Operator’s Guide

This comprehensive guide shares the 10 most consistent critical challenges in operations, strategic management, and guest experience and client management and provides proven strategies to overcome them, along with essential pre-event planning protocols that can prevent most problems before they occur.

Clancy Systems Requests New Review of MPS Patents

In a bid to reverse its previous defeat at the hands of the U.S. Patent and Trademark Office (PTO), Clancy Systems Inc. is asking the office to rule yet again on the validity of various patents held by Municipal Parking Services Inc. (MPS).

Click, Watch, Repeat: My Shortcut to Mastering Skills

While many spend hours scrolling through social media platforms, I scroll through YouTube. It’s not just entertainment; it’s a gateway to continuous learning, like a free Ivy League campus at your fingertips.

AI Takes Parking Guidance Beyond Current Occupancy to Future Forecasting 

In recent years, artificial intelligence (AI) has emerged as a powerful solution, especially in predictive wayfinding. By forecasting parking availability and guiding drivers directly to open spots, AI-driven systems are revolutionizing the parking experience. 

Breaking News: Court Denies Initial PRRS Motion in MPS Patent Lawsuit 

On September 23, the federal judge overseeing the patent infringement litigation brought by Municipal Parking Services Inc. (MPS) against the parking compliance company Parking Revenue Recovery Services Inc. (PRRS) and parking operator LAZ Parking denied a motion by PRRS to dismiss the case. 

Fee Transparency Drives Parking Revenue and Customer Loyalty

For parking operators and airports, clear pricing is no longer just good customer service. It is about building trust, protecting reputation, and turning parking into a reliable source of long-term revenue.

Content That Closes: How Marketing Can Stop Guessing and Start Enabling

When you’re on a small marketing team, every piece of content must pull its weight. We’re not just looking for volume, we’re looking for value. The real magic happens when marketing and sales are in lockstep, sharing what works, tossing what doesn’t, and building content together that actually drives results.

Is It Cool To Be Quiet?

In a world obsessed with loud pronouncements and flashy presentations, leadership may seem to be only for the loudest in the room. But what if I told you some of the most impactful leaders are actually…quiet?

Innovation Reshapes the Parking Landscape

The parking industry is undergoing a profound shift as digitalization redefines how space, data, and customer needs intersect. Across the U.S., operators are witnessing the emergence of new tools and models that increase operational efficiency and unlock additional revenue streams. Although global pioneers have already demonstrated what’s possible, the U.S. market is primed to leap forward by localizing and scaling these innovations.
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