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Bring Back the Lost Art of Leadership Development

If we want the next generation of parking professionals to grow into strong leaders, we must give them the tools, the guidance, and the support that once was commonly given.

How Executive Choices Shape Health Equity

In conversations about community impact, health equity is often framed as a policy issue such as access to healthcare, public health initiatives, or neighborhood resources. Those elements matter, but there is another lever that rarely gets discussed: the personal health choices of leaders themselves.

In the Giving, We Gather

Here is my fan letter to you, the people in the parking industry who inspire me every day by the way you give back. Here’s the truth I’ve learned from watching all of you: In the giving, we gather.

Beyond Infrastructure: How Parking Can Lead on Safety and Inclusion

Community-focused initiatives are the foundation of public trust and operational excellence. By investing in people and partnerships, we reduce friction between enforcement and the public, improve compliance, and elevate the reputation of the parking sector. These efforts don’t just benefit the industry; they create systems that work better for everyone.

Finding Community in Parking: Why Storytelling Matters

Parking is, at its core, a human business. Yes, there are payment platforms, back-office systems, and countless other processes and technologies that make it all work. But all of that exists for one purpose — to enable a human experience. That’s the real goal.

Who Is My Neighbor?

If your strategy for community giving is grounded in what matters deeply to you, your team, and your community, you may discover that caring for your neighbor is an investment with generous returns. Here are some strategies to help you shift from making the obligatory purchases of World’s Finest Chocolate in the breakroom to making the world a better place.

How Artificial Intelligence Is Shaping the Future of Parking 

Across public and private sectors, artificial intelligence is helping operators, cities, and drivers move from guesswork to precision. Here’s how these changes are taking shape and what they mean for the future of parking.

Just One More

As I sit down to write this final column, I’m struck by how much has changed and how much has stayed the same. The industry has evolved immensely, but at its core, parking still comes down to people helping people, and leaders making choices that shape customer experiences for the better, mostly.

Supplier Spotlight: Park Guard

Park Guard is the parking industry’s first true damage-protection insurance, turning what used to be risk into trust, and trust into profit.

Valet Launches Safety-Focused Service in Austin, Texas 

The Austin-based valet and parking service company Next Level Valet recently began operating a valet stand that emphasizes customer safety and responsibility in the city’s historic entertainment district.
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