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Why Every Parking Contract Should Require APDS

If you’d told me, back when I first started in parking enforcement, that one day I’d be advocating for international data standards, I probably would’ve asked what a data standard was. I definitely wouldn’t have guessed it’d be the thing that helps transform how cities manage mobility.

How Smart Cars Will Change Exception Handling

Electric vehicle (EV) technology, autonomous features, advanced driver assistance, mobile-first connectivity and sensors enabled by artificial intelligence (AI) are transforming not only how people drive, but how they reserve, enter, exit and pay for parking. With these changes comes one inevitable question: What does it mean for exceptions?

Click, Watch, Repeat: My Shortcut to Mastering Skills

While many spend hours scrolling through social media platforms, I scroll through YouTube. It’s not just entertainment; it’s a gateway to continuous learning, like a free Ivy League campus at your fingertips.

Fee Transparency Drives Parking Revenue and Customer Loyalty

For parking operators and airports, clear pricing is no longer just good customer service. It is about building trust, protecting reputation, and turning parking into a reliable source of long-term revenue.

Content That Closes: How Marketing Can Stop Guessing and Start Enabling

When you’re on a small marketing team, every piece of content must pull its weight. We’re not just looking for volume, we’re looking for value. The real magic happens when marketing and sales are in lockstep, sharing what works, tossing what doesn’t, and building content together that actually drives results.

Is It Cool To Be Quiet?

In a world obsessed with loud pronouncements and flashy presentations, leadership may seem to be only for the loudest in the room. But what if I told you some of the most impactful leaders are actually…quiet?

Innovation Reshapes the Parking Landscape

The parking industry is undergoing a profound shift as digitalization redefines how space, data, and customer needs intersect. Across the U.S., operators are witnessing the emergence of new tools and models that increase operational efficiency and unlock additional revenue streams. Although global pioneers have already demonstrated what’s possible, the U.S. market is primed to leap forward by localizing and scaling these innovations.

In Memoriam: Terry McGann (1941 – 2025) 

Terry McGann of McGann Associates, also known as McGann Software Systems, and later, Amano McGann, passed away at home with family on September 1. 

One Size Fits None

Understanding your facility and the expectations of its users isn’t just a nice-to-have: It’s the critical first step in modern parking access and revenue control system (PARCS) design. Effective operations require more than selecting “the best” system. In fact, there is no universal best — only what’s best for your objectives, priorities, and parking customers. Absolute simplicity emerges only after thoughtful, intentional complexity.

Data Powers Parking Success

By deploying sophisticated business intelligence (BI) tools to harness this wealth of data, parking providers are discovering powerful opportunities to boost revenue, reduce congestion, and transform the customer experience, turning what was once guesswork into precise, profitable decision-making.
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