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Is It Cool To Be Quiet?

In a world obsessed with loud pronouncements and flashy presentations, leadership may seem to be only for the loudest in the room. But what if I told you some of the most impactful leaders are actually…quiet?

Innovation Reshapes the Parking Landscape

The parking industry is undergoing a profound shift as digitalization redefines how space, data, and customer needs intersect. Across the U.S., operators are witnessing the emergence of new tools and models that increase operational efficiency and unlock additional revenue streams. Although global pioneers have already demonstrated what’s possible, the U.S. market is primed to leap forward by localizing and scaling these innovations.

In Memoriam: Terry McGann (1941 – 2025) 

Terry McGann of McGann Associates, also known as McGann Software Systems, and later, Amano McGann, passed away at home with family on September 1. 

Digital Payments Transform Parking

Some of the most exciting new innovations revolve around digital payment technologies and automated data collection. From license plate recognition (LPR) to mobile apps and contactless payment systems, new innovations are reshaping how drivers interact with parking facilities while offering compelling advantages in convenience, efficiency, safety, and sustainability. Along with revolutionizing the user experience, these trends are also changing the physical design and economics of parking infrastructure and operations.

Meters, Mishaps, & Muddy Goalposts: A Fan Letter to Private Parking Pros

Dear Private Parking Operators: I’ve spent the better part of 27 years watching you weave order out of chaos. Little did I know that stepping into your world would teach me more about business, fraud, technology, personal strength, and human nature than any college lecture ever could.

Rezcomm Awarded National Contract by League of Oregon Cities via NPPGov 

Modular ecommerce platform now available to public agencies in all 50 U.S. states without the need for formal RFPs

One Size Fits None

Understanding your facility and the expectations of its users isn’t just a nice-to-have: It’s the critical first step in modern parking access and revenue control system (PARCS) design. Effective operations require more than selecting “the best” system. In fact, there is no universal best — only what’s best for your objectives, priorities, and parking customers. Absolute simplicity emerges only after thoughtful, intentional complexity.

Parking Success Needs Public and Private Sectors

After nearly two decades in parking, working in U.K. local government enforcement and private operations, I’ve learned that the “public versus private” divide isn’t something to fixate on. It’s not a competition. It’s a difference in perspective, and that difference can be a real asset.

Private Parking Operators Are the Salt of the Earth

Parking operators are the nicest and grittiest people I’ve ever met, and truly the salt of the earth! They are also some of the most generous, humble people on the planet.

Data Powers Parking Success

By deploying sophisticated business intelligence (BI) tools to harness this wealth of data, parking providers are discovering powerful opportunities to boost revenue, reduce congestion, and transform the customer experience, turning what was once guesswork into precise, profitable decision-making.
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