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Installing EV Chargers Is Easy. Managing Them Isn’t

The U.K. has moved quickly to stimulate electric vehicle (EV) demand and accelerate infrastructure rollout. But experience suggests that installing EV chargers is the easy part. The harder, and arguably more important, task is deciding who can use those spaces, when they can use them, and what happens when they don’t follow the rules.

The Three Faces of Parking Behavior

Parking behavior, much like traffic itself, tends to fall within three distinct types: the Saint, the Parking Gambler, and the Curbside Rebel. You may recognize them.

Customers Want Payment Flexibility

Looking to gain insight into public attitudes toward parking payment and enforcement systems, the mystery shopping company Servimer recently surveyed more than 2,100 drivers. They found that drivers want flexibility, transparency, and reassurance more than speed or innovation.

What CBS Colorado Left Out of Its Parking Citation Story 

A CBS Colorado story last month about alleged wrongful parking citations in Castle Rock, Colorado, offers a familiar example of how the parking industry tends to fare in local media coverage. Featuring an angry restaurant owner and an aggrieved customer, the May 14 report left out documentation showing that the customer had triggered the citation himself by entering an incorrect license plate number during the parking validation process.

Tech, AI, and the Human Factor: What Parking Customers Really Expect

Drawing on Parker Technology's 2025 Consumer Data Report and its 2026 artificial intelligence (AI) perception survey, the authors make the case for what good technology strategy actually looks like in a parking environment. The short version: It is not tech versus people. It never was.

Making Parking Decisions at 50: Repair, Retrofit, or Replace?

Across the U.S., parking facilities built in the 1970s and 1980s are now reaching a critical inflection point. Today, many of these structures are approaching or exceeding their intended 50-year lifespan, forcing owners to confront a fundamental question: repair, retrofit, or replace?

A Half-Century of Parking Design

Among the first class of honorees inducted into the Parking Hall of Fame, Mary S. Smith has enjoyed a distinguished 50-year career in parking.

Arrive and Flash Launch Express Pay at More than 30 Philadelphia Locations 

Arrive and Flash, two of the parking industry's largest technology players, have begun to offer automatic access and payment capabilities to off-street parking facilities across the United States, beginning in Philadelphia. 

Clear Protocols, Clear Boundaries, Clear Leadership 

Human trafficking is real, but fear-driven narratives about our environments do not reflect how it actually operates. Leading responsibly on trafficking does not require expanding our mission. It requires discipline. 

Sleep: The Highest Return on Investment You’re Probably Ignoring

Sleep, in particular, is often treated as optional, something to fit in after everything else is done. For high performers, it’s frequently the first thing sacrificed in the name of productivity. The assumption is that the trade-off is worth it. It rarely is.
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