Technologies

Training for Calm: The Role of Call Agents in De-Escalation

Help calls are not merely a customer service function; they are a frontline safety and operational control point.

Los Angeles looks to data collection to improve curb management  

The Los Angeles Department of Transportation (LADOT) is working with the design consulting firm Arcadis and its CurbIQ curb-management solution to create a digital inventory of curb uses within a large section of downtown L.A.

Rethinking Parking as Urban Architecture

Done right, the garage becomes urban infrastructure, supporting walkability, street-level activity, and electrified transportation without gambling on a single mobility forecast.

The Silent Crisis on Main Street

The era of the “dumb curb” is over. The era of the intelligent, digitized, and managed curb has arrived. The only question remaining is whether parking authorities will step up to lead this transition or be overrun by it.

Smart Surveillance for Safer Parking

Analytics powered by artificial intelligence (AI) are redefining parking lot security, transforming legacy surveillance trailers into active crime-prevention measures through the integration of internet-connected technology.

Metropolis Agrees to $8.75 Million Tennessee Settlement 

The parking operator and provider of artificial intelligence solutions Metropolis Technologies, Inc., recently agreed to an $8.75 million settlement with the State of Tennessee to resolve its investigation into the company.

Stop Letting Your AI Stroke Your Ego: How to Make It Actually Useful

An artificial intelligence (AI) tool that only proclaims your brilliance is functionally useless. That’s why I decided to fix mine, and you should fix yours, too.

The New Era of B2B Marketing on LinkedIn

With more than a billion professionals scrolling through its feeds, LinkedIn has evolved into a platform where ideas travel faster than cold emails, and where stories — not sales pitches — drive business growth.

Let There Be Light

With automation reducing on-site staff, illuminated signs are the ultimate wingman, streamlining payments and boosting throughput.

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